chuvaness
A friendly letter to Breadtalk
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Trying to cut down on rice and Coke, I’ve recently switched to bread and freshly squeezed orange juice.
The good news is, I don’t have to fly to Hong Kong to enjoy fresh OJ everyday.
Del Monte freshly squeezed is consistently good once again.

Fresh orange juice
Fresh orange juice

The bad news is I can finish one bottle in a day and I know it’s packed with calories.
As for bread, I’ve been going to Breadtalk for baguettes, premium sliced bread, and standard sausage rolls, which my boys love.

Breadtalk standard sausage

As a frequent customer, however, I have a few suggestions on how to make the Breadtalk experience more pleasant:

1) I wish they would stop putting each piece of bread in a separate plastic bag. Imagine the repercussions (trash, flooding) of the momentary use of plastic. Can we just put like kinds of bread in one big bag? Can baguettes go in a long paper bag?
2) I saw how they “clean” the trays earlier in Megamall. One staff was hurriedly wiping trays with a rag, instead of washing them, in full view of all the customers lined up at the cashier.
The occasional dirtier tray was actually rinsed with water in a sink (no soap), again in full view of everybody. I got grossed out and left the sausages on the tray. I did buy the half loaf of bread wrapped in plastic and the baguette that didn’t touch the tray.
I wonder, instead of wrapping each bread in plastic, can they use that money instead to line the trays with paper? Or is that a waste too and could they just clean the trays more efficiently?
3) I don’t know if the lone cashier is a marketing ploy to create lines that make them look really busy with customers. But I really wish they would have two cashiers because there is always a line at Breadtalk.

BreadTalk

That said, I am jealous and wish I owned Breadtalk and more power to them. I’ll be back.

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Dhen

Same sentiments here. Exactly, what I saw kanina sa SM Megamall Branch when my officemate bought some bread. Banlaw lang ang ginawa tas rugs nga yung gamit. Tapos, grabe sa gamit ng plastic. Grabe!!!

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G E Reply:

Lol. Rug talaga? Carpet?

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CVS Reply:

lol

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G E

Lol. Rug talaga? Carpet?

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Guest

the cashier and bagger at tous le jours wear this sort of spit guard sa harapan ng bibig nila. it’s distracting at first but it’s better than to have your bread drizzled with you know what. 😛

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Guest

it’s not mandated by Ayala, it’s a Muntinlupa City ordinance.

I really don’t like the little paper bags they now use in Alabang Town Center. pag yung mga bread na medyo may pagka-oily (like the floss) eh tumatagos hanggang labas ng paper bag ang oiliness. they need a better solution

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Guest

Yeah, they just wipe their trays with gray basahan. Ugh.

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Karen Anne Mata

they still use plastic in Trinoma. 
After I read this post, i’ve been checking the trays in bread Talk. 

Damped trays and the gray basahan . O_O

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Anonymous

singapore wages are high that’s why they maximize the work of their workers but they get paid better, i believe, compared to here in the philippines.

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Gigi Hall

Have walked out of Bread Talk empty handed quite a few times due to the flies in both Glorietta and Landmark branches.  Sometimes, I don’t get from the trays but from the racks inside the baking area.  If I do buy, I always ask the cashier to make sure she doesn’t touch the bread when she is bagging it.  The chain is imitating the SG practice, but in SG, it is much cleaner and you don’t really get old and dirty money bills. Not so here in Manila.   Same with Coeur de France — all the breads are out… Read more »

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Guest

4. bake more pork floss

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Guest

The breadtalk here in Muscat, Oman is “BreadMute”…as in ang konti lang ng choices…

http://kaloka.livejournal.com

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Guest

i worry everytime i buy at breadtalk because of how the breads are exposed to saliva etc. one time while i was queueing to pay i saw this two ladies talking while choosing breads, the other girl was literally raining saliva on a tray of breads!!! hanggang ngayun di pa ako bumabalik sa breadtalk 🙁

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Guest

Jipan Japanese Bakers puts sheets of paper beside the tray area. Maybe Bread Talk should try doing the same.

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CVS Reply:

good idea, so that people who don’t mind can skip the paper, and people who care have an option

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Guest

now i wanna go to breadtalk. ay heychu 🙂

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Guest

Ms.C, Im assuming you’ve been to Breadtalk here in SG too.
1. they also put  the breads in individual plastic bags. altho if it’s small, they put it together in one plastic bag.
2. they also wipe the trays with a rag. same with the other popular bread shops here.  not just the tray they wipe with the rag. also the tongs. 😛
3. there’s also usually a line. pero mabilis naman kumilos yung nasa cashier dito.

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CVS Reply:

pretty sure they’re just following SG standards, but there’s always room for improvement no matter

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Pia

Cecile, if you wish you owned Breadtalk, I wonder if you can franchise Saint-Germain… It’s like an Asian interpretation of a French bakery. Reminds me of (a cleaner) Breadtalk because of the self-service style. We’re all nuts about it here. Their kouign amanns and anpans are to die for. [Reply]CVS Reply:February 13th, 2012 at 10:42 AMwhere i it? Hawaii? [Reply]Christopher Sevilla Reply:February 13th, 2012 at 7:02 PMJapan? just guessing http://www.saint-germain.co.jp/2008/01/post_3.html [Reply]ren♫ Reply:February 14th, 2012 at 12:41 PMYes, it’s from Japan. 🙂  Pia Reply:February 15th, 2012 at 3:50 PMI believe so, they have it here, the Mainland and Canada din. Hawaii… Read more »

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Ige1031

Breadtalk here in Alabang Town Center was closed for a few months sometime last year when they didn’t follow the city ordinance of NOT using plastic. Then they opened again, now following the NO TO PLASTIC rule. Maybe they can apply the same to their other branches as well even if it’s not an ordinance (yet) in that municipality.  

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CVS Reply:

how do they wrap their breads then?

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justforchuva

i agree. and the time it takes to place in single packs adds to the time per person spent by the lone cashier, making the waiting time even longer.

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ros

i have the same observation with how they clean their trays and the one-cashier thing even in their rockwell branch.  most of the time, ayaw mo na lang bumili because of the long line. same as you, i would always try to cut down on my rice intake and would have bread instead but i think i even gained a few pounds by taking those breads, hahaha!  i think the wheat or white breads are ok but the ones with sausages and cheese(which i often have)  are the culprits.   [Reply]CVS Reply:February 13th, 2012 at 10:43 AMsame here. I actually… Read more »

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rrrww

yes, there is a looong line in the cashier (maybe marketing strategy?) sometime last week in rockwell, there’s a foreigner complaining to the cashier, bakit daw siya na ang cashier, siya pa ang naglalagay ng bread sa plastic, oo nga naman,,unsanitary talaga kasi humahawak siya ng pera na kung sino-sino rin ang humawak,..then yung isang girl na nag bre brew ng coffee, ,nag sneeze,then back to work without washing hands.

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Ingrid

I have stopped buying Breadtalk about 3 years ago because of the flies. Its not just in the 2 branches mentioned below but in trinoma and SM north edsa as well. 🙁 

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Guest

And the flies! Both their Gateway and Glorietta branches are by the entrances to the malls, which makes them more susceptible to flies! I think it’s happened two or three times to me na, when I’m already in line to pay for my bread and because the line is so long (almost always one cashier at Gateway, too) my eye wanders to the bread display and I see the flies landing on the breads. All those times I ended up returning the breads on my trays. And, yes, in Gateway, they wipe their trays with a rag, too. This is… Read more »

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Sgsia324

 yes, I’ve been a regular customer of gateway branch. but only to buy their loaf bread wrapped in plastic. and yes, there are flies making tikim tikim on their displayed bread. And not just flies, they are big!!!!  golden flies or called bangaw in tagalog. As if the flies are part of their display na, coz the staff keeps doing their job unmindful of the flies. yukkkssss!

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Guest

Naku Ms. C, I love Breadtalk rin. Though I think much better choices yung selection sa Freshbaker (?) sa may Shangri-la Mall sa Shaw. Konti pa lang yata branches nun though. Pero I agree with you pagdating sa cleaning ng trays. Medyo … uhmm … ewww? Sa Freshbaker, though I think 3x lang ako nakabili last year, may lining ka na pwedeng ilagay sa trays, na parang thin paper. 🙂 [Reply]Sugar Reply:February 14th, 2012 at 12:48 PMfrench baker teh.. [Reply]CVS Reply:February 14th, 2012 at 2:05 PMlol [Reply]Narky Nark Reply:February 14th, 2012 at 5:03 PMno. walang french baker sa shangri-la. it… Read more »

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Sugar

french baker teh..

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Guest

Naaah it’s different. Fresh Baker or Bakersfresh or something like that. It’s different from French Baker. 🙂

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Anonymous

same thing at breadtalk landmark food courts area. long line and only 1 cashier. line gets even longer when a senior citizen is paying coz he/she will use his/her senior citizen card. they should fire the manager. just kidding. regarding the trey, jollibee also does the same. saving on paper unlike mcdonalds. yuck!

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Guest

hay salamat napansin mo rin pala yung gazillion plastics!
every visit ko sa breadtalk 10 breads binibili ko (almusal + merienda). i always tell the cashier not to separate the breads anymore, kasi di ko naman siya ireresell diba so i don’t really need them to be individually packed. grabe yung dami ng supot na nacoconsume nila per day!!! </3

sana BreadTalk takes action on this!!

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